Privacy policy
Your information deserves thoughtful care.
This policy explains what information PCMD Primary Care collects through this website and how we use it. We want the choices and expectations to be clear.
This website privacy policy applies to visitors and prospective patients using our website. Our separate Notice of Privacy Practices explains how we handle protected health information as a healthcare provider.
01 / Information we collect
Only what helps us respond and care for the site.
Information you choose to share
When you contact us, you may provide your name, email address, phone number, and the details you include in your message. If you use a form to ask about an appointment or care, we receive the information needed to respond and help with your request.
Information collected automatically
Our website may collect basic technical information such as your browser, device, pages visited, approximate location, and the date and time of a visit. This information helps us understand how the site is used and keep it working well.
02 / How we use information
A clear purpose for every detail.
We use information to respond to questions, coordinate requested appointments or services, communicate with you, operate and improve our website, understand website traffic, and protect the security of our systems. We do not sell your personal information.
If you send health-related information through a website form, we use it to respond to your request and route it to the appropriate PCMD team member. Please share only what is necessary for us to help.
03 / Health information
HIPAA matters here, too.
PCMD Primary Care is committed to protecting protected health information (PHI) as required by the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. Information created or received as part of your care is handled according to our Notice of Privacy Practices.
This website is not a substitute for a secure patient portal. Website forms and regular email may not be secure ways to send detailed medical information. Do not use them for emergencies or urgent medical needs. Call the practice or use emergency services when immediate help is needed.
04 / Forms and third parties
Helpful tools, used with care.
Forms and communications
Information submitted through our contact forms is sent to PCMD so our team can reply. We may retain messages and related contact details as needed for follow-up, recordkeeping, and the operation of the practice.
Service providers
We may rely on carefully selected service providers for website hosting, form delivery, security, analytics, maps, or other website functions. They may access information only as needed to provide services for us and are expected to protect it. Their own privacy policies may also apply when you use their services.
05 / Analytics and security
Learning what works. Protecting what matters.
Analytics
We use website analytics to understand visits, navigation, and engagement in aggregate. Analytics may use cookies or similar technologies. You can adjust cookie or tracking settings in your browser, although some site features may work differently.
Data security and retention
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure. No website or online transmission can be guaranteed completely secure. We keep information only for as long as reasonably needed for the purposes described here, legal requirements, and the needs of the practice.
Questions about this policy?
We’re happy to make it clearer.
If you have a question about privacy or how we handle information, contact PCMD Primary Care at info@pcmdprimarycare.com or (678) 395-7046.